What our clients say:"Excellent service from Paul. Friendly & helpful advice, explaining options clearly, no pushing. Good communication, quick and responsive too.” "We are very happy with service we have received from Paul and Melanie – Professional, efficient and personal. We would highly recommend using their services.” "Melanie’s services were highly recommended to me and I was not disappointed. Melanie was thorough, calm and helpful and made me feel reassured and supported from start to finish.” "Excellent service. Thorough search for the best product available. No high-pressure selling.” "Very professional, knowledgeable in his line of profession.” "Efficient, Friendly Service.” “The service I received from both Paul and Melanie is second to none: they both far exceeded my expectations and provided 110% professional and thorough service. They were always both very accommodating and made a difficult sale and problematic purchase stress free. "I would have no hesitation whatsoever in recommending them to all my friends and family and will certainly always use them in the future.” “Fantastic Service, very well explained information and product knowledge.” “ Having used both Paul & Melanie for various personal and financial matters, we are happy to recommend them for their professional and friendly approach. Our remortgage has just been completed smoothly and in record time.” ‘Buying a house isn’t easy at the best of times, but Paul made it possible and from now on I won’t use anybody else. Thank you very much, best wishes’ ‘Very. very satisfied with his service, explained all that we really need to know. We strongly recommend him to all our friends.’ ‘Thorough Explanation, very helpful with everything’ ‘Very personal and friendly service. Will definitely recommend to a friend.’ ‘I would recommend Holloway Johnson Ltd to all my friends. They work in a very professional and efficient way and always make you feel they are working for your needs and not theirs.’ ‘Covered everything in detail. Brilliant!’ ‘Paul’s service and understanding has been fantastic, I would recommend him for first class service.’ ‘We’ve been with HJIMS since 2003 and we are very happy with their excellent services. They’re very good at follow ups/giving updates, offering new options/services in relation to mortgages/insurance/property advice/financial advice. Have definitely and will continue to recommend HJIMS to family, friends and others.’ ‘Had given us great informative service! Very helpful and have been recommending to others!’ ‘The service we have received from Paul has been fantastic from start to finish. His advice has made such a stressful house move so much easier and stress free. We look forward to working with him for many years to come!’ “The service delivered by Paul is second to none. Paul has taken time to understand our needs and has found us the perfect mortgage product. Right from the start of our house move, Paul has gone the extra mile and far exceeded our expectations. Paul has extensive product knowledge and operates with integrity and professionalism. I would be very happy to recommend Paul” “Customer service is one thing, but offering clients the feeling of unlimited time to respond to queries and resolve problems is another. HJIMS are great at giving clients sufficient time and attention in what are very important financial matters and they operate with high standards and attention to detail.” “Friendly, efficient, excellent product knowledge.” “Paul Johnson has been dealing with my mortgage affairs for over 10 years. I have recently separated from my wife and begun a new relationship which means my financial affairs are even more complicated. Paul’s friendly and easy to understand approach means I will never trust anyone else to offer me anything from advice to mortgage and insurance products. I would recommend this company to anyone.” "HJIMS - were able to sort out my critical illness cover that was requested in light of my divorce very swiftly. The product protects my maintenance payments and thus the security of my children. Divorcing was a very stressful time anyway with lots and lots of paperwork flying around but HJIMS dealt with this part dealt with all involved and took all the complexity out of finding such a Bespoke product and even prepared all the papers for me. I will always go to them first now for all my financial needs as they are such a family orientated company." "I have been a customer of Mel and Paul’s at HJIMS for many years now. They are so friendly and helpful and within a couple phone calls my mortgage and the associated insurance policies were procured. Paul’s superb knowledge of the market place gave me great confidence that I was getting the best product tailored to me without having to trawl through the very confusing mortgage market place. No stress, no strain Mel and Paul took all the leg work out of buying my house. Now they are the first place I go for any financial advice and products" "Mel’s approach to estate planning was exactly what we had been looking for. We had been very anxious about sorting out our will’s and LPA’s as we found it very confusing. Mel came to see us at home and re-assured us that she could deal with the complexity of our circumstances. She was so empathetic and always approached us with sensitivity. Now we can both relax in the knowledge that thanks to Mel our wishes are accurately documented and our loved ones provided for in the event of our deaths. Thank you both!" “It is never easy to write your will and especially when you are a single parent. HJIMS provided me with the answers to structuring the will in the best way and have really worked hard on ensuring they have a good knowledge of what is available. Thanks to HJIMS.” “ I have been using HJIMs for about four years now to assist with my personal and buy to let properties. They have always been responsive to my needs and provided a high standard of service. Thanks to all at HJIMS” |